Frequently asked

FAQs
** for any PAYMENT, SHIPPING and RETURN related questions please consult our policies **
 
ARE YOUR PRODUCTS NATURAL?
We are a clean brand, which means we use natural and non-toxic ingredients, prioritizing safe and effective ingredients.

ARE YOUR PRODUCTS CRUETLY-FREE?
Yes! We are proudly cruelty-free, and we’re certified by Beauty Without Cruetly.

HOW LONG UNTIL I START SEEING RESULS FOR TREATMENTS?
Typically, you should be noticing some change from 3-4 weeks of consistent use.

HOW DO I JOIN THE SKIN CONSCIOUS REWARDS PROGRAMME?
Once you are on the website it is quite easy, you will see the SKIN CONSCIOUS REWARDS link on the main menu on the home page, alternatively, tap on the reward icon.

DO YOU HAVE SAMPLES, AND HOW CAN ONE GET THEM?
Currently, we do not offer samples of our products, but this will change in the near future.

ARE YOUR PRODUCTS AVAILABLE IN COSMETICS STORES E.G DISCHEM?
We are actively looking into partnering with such retailers. But for now, our products are available on FAITHFUL TO NATURE, AMAZON, TAKEALOT, MAKRO and OUR WEBSITE.